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Help With Lost Passwords and Forgotten Usernames
Help With Lost Passwords and Forgotten Usernames
Updated over 2 months ago

How to Reset a Lost Password or Recover Your Username

  1. Click the “Forgot your username or password?” link on MyImpactPage.com

    • Select “I forgot my password” and enter your username OR

    • Select “I forgot my username” and enter your email address

  2. Click the [Send Email] button

  3. Check your email inbox

    • If you selected I forgot my password, click on the link in the email and click the [Reset my Password] button. Check your email inbox again for your account details (username and temporary password).

    • If you selected I forgot my username, retrieve your username from the email.

  4. Visit www.MyImpactPage.com and login using the credentials sent to you

IMPORTANT:
You will be required to update your password after a password reset.

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